Privacy Notice

Borneo Flowtech Sdn Bhd (1639644-U) respects your privacy. This notice explains how we handle personal data you give us through this website, in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

What we collect

When you use our quotation or enquiry form, we collect the details you enter: your name, company, email address, phone number, site or location, your message, and any files you attach. Our server also records the date, time and IP address of the submission to prevent abuse.

How we use it

We use these details only to reply to your request, prepare quotations, carry out the work you ask for, and keep business records. We do not sell your data or use it for unrelated marketing.

Who we share it with

Your request may be shared with manufacturers or suppliers only when needed to answer it, for example to confirm product specifications or delivery. Our website and email are hosted by a third-party hosting provider.

How long we keep it

We keep enquiries and quotation records for as long as needed for business, legal and tax purposes, normally up to seven years.

Your rights

You may ask to see, correct or withdraw consent for the use of your personal data. Contact us at sales@borneoflowtech.com or write to Borneo Flowtech Sdn Bhd, Lot 28, Jalan Tanjung Kidurong, Warehouse SG Plan, 97000 Bintulu, Sarawak.